Privacy Policy
Last Updated: October 2025
1. Introduction
At ClipForge ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our video repurposing services and AI tools.
2. Information We Collect
Information You Provide to Us
- Account Information: When you register, we collect your name, email address, password, and communication preferences.
- Payment Information: If you purchase a subscription, our payment processor collects your billing details. We do not store full credit card numbers.
- Content Data: We collect the video links, files, brand settings, and templates you upload or link to our platform for processing.
Information Collected Automatically
- Usage Data: We automatically log information about how you interact with our services, including pages visited, features used, and time spent.
- Device Data: Information about your browser, IP address, device type, and operating system.
- Cookies: We use cookies to keep you logged in and understand how you navigate our site.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To provide, maintain, and improve the ClipForge platform.
- To process your videos and generate smart clips, captions, and b-roll using our AI models.
- To process transactions and send related information, including confirmations and receipts.
- To send technical notices, updates, security alerts, and support messages.
- To communicate with you about products, services, offers, and events (you can opt out anytime).
4. AI Processing & Content Rights
To provide our core services, your video content is processed by our proprietary and third-party AI models. We do not use your private videos or generated clips to train our base AI models without your explicit consent.However, we do store temporary data required for processing, which is routinely purged.
5. Sharing Your Information
We do not sell your personal information. We may share your information only in the following situations:
- Service Providers: We share data with vendors who need access to such information to carry out work on our behalf (e.g., cloud hosting, payment processing, email delivery).
- Legal Compliance: We may disclose information if required to do so by law or in response to a subpoena or court order.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the data we have about you.
- The right to request that we delete your data.
- The right to correct inaccurate information.
- The right to opt-out of marketing communications.
To exercise these rights, please contact us at [email protected].
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: [email protected]